Term of use
Rsrc.biz ( hereinafter referred to as "Site") is published by RSRC SAS, whose Head Office is in GLEIZE, 725 boulevard Roger Salengro. All orders made on the site are subject to these terms and conditions. RSRC reserves the right to adapt or modify at any time, the version of the terms and conditions applicable to any transaction is that appearing online on the site www.rsrc.biz at the time of the order.
I - The customer
The Customer declares to be a person aged at least 18 years and have the legal capacity or holds parental permission allowing him to place an order on the site. When registering your details in the "my account" area, the customer must ensure the accuracy and completeness of the required data he provides. In case of error in the address of the recipient, RSRC SAS can not be held responsible for failure to deliver the product. RSRC SAS reserves the right to cancel any order when the IP address of the customer be in a different country from the billing address and / or delivery.
II - Products
The products offered for sale are those described on the Site. RSRC SAS takes great care in the presentation and description of these products to best meet the information of the Customer. However, it is possible that errors may not appear on substantial Site, the client recognizes and accepts. In any event, in case of non-compliance of the product delivered with its description on the Site, the Customer may either exercise his right of withdrawal or implement the guarantee of compliance from RSRC SAS. Exchange might be agreed or refund of the price (in whole or part) may be applied.
III - Order
Order taking on the Site is subject to the procedure established by RSRC SAS materialized by a succession of steps that the client must follow to complete their purchase. The customer will have the opportunity, before confirming his order, to verify the details of it and its total price and to correct any errors, before confirming it to express its acceptance. Any order confirmed by the Customer means he is accepting all the conditions hereof. RSRC SAS refuses any order from a customer with whom there is a dispute or a connection with the payment of a previous order or who violate the provisions hereof. In this case, RSRC SAS inform the customer via email. In the event the customer to proceed with Renaud Savoya to correct the error or contrary to these terms and conditions, RSRC SAS reserves the right not to process the order. A confirmation email summarizing the order (products, prices, availability, quantity ...) will be sent to the customer by the service concerned. To this end, the customer formally accepts the use of email for confirmation by RSRC the contents of his order. In any event, invoices are submitted during the delivery.
IV - After sales
In case of a problem with our products, please contact our services by email or phone. All returns should be made to the following address:
725 boulevard Roger Salengro
V - Pricing and payment conditions
Product prices are indicated in euros, all taxes included for the Metropolitan France and the European Union, excluding postage costs. The total price of the order (taxes and shipping included) is indicated in the basket. For overseas, Switzerland and all other countries outside the European Union, the selling prices displayed are deemed duty-free and can not therefore be subject to a deduction of VAT. Customer acknowledges that it is considered the importer and it may, depending on the country or department delivery Overseas chosen at time of order, having to pay customs duties and / or import according to the laws in force in the country or department-said from across the sea. Renaud Savoya reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject to availability.
2. Paiement conditions
The products are payable on the day of the order. The settlement of purchases is made either by:
- Credit card: The Client accesses a dedicated space provided by a bank, which provides security and recording the payment order. In this regard, the Customer expressly acknowledges that the disclosure of his credit card number to RSRC SAS worth authorization to debit his account to the amount of products ordered.
- Bank check: When paying by check, it must be issued by a bank domiciled in France. The cashing of the check is performed upon receipt of it at the following address: RSRS SAS, 61 rue Francois Polot, 69400 GLEIZE, France. The data recorded and stored by RSRC SAS constitute proof of the order and of all transactions. The data recorded by the payment system constitutes proof of financial transactions.
VI - Delivery
Delivery is made to the delivery address given by the customer, provided that it shall be the customer's home address, or any other individual of their choice. Delivery can not be made to hotels or PO boxes. To ensure that these deadlines are met, the client should ensure that they have submitted accurate and complete information regarding the delivery address (such as: Street number, building, stairs, access codes , names and / or interphone numbers, etc.). The times indicated are target dates, corresponding to the average processing time and delivery. RSRC SAS can not be held responsible for consequences due to delayed delivery of its not being done. In case of damaged package (already open, missing products ...), the Customer agrees to notify the carrier and RSRC SAS, by any means, any reservations within 3 days of receipt of the product.
VII - Right of withdrawal
Customers have a right of withdrawal, he can exercise without cause within fourteen (14) days from the delivery of the order to be exercised by the return at its expense for new products (in their original packaging, unused) accompanied by the order number at the following address : RSRC SAS, 725 boulevard Roger Salengro, 69400 GLEIZE. RSRC SAS reimburse the Client any amounts already paid, less any shipping charges, under the conditions referred to in Article VIII below.
IX - Reimbursement
Refunds products in the cases referred to in Article II and VII will be made by RSRC SAS within a maximum period of 30 days after receiving the said products. Reimbursement will be made following the same method of payment chosen by the customer at time of order or by delivery voucher.
X - Rights
Any order implies full agreement of our conditions of sale. These conditions of sale are governed by French law. In case of dispute, only the French courts will have jurisdiction. In case of difficulties or complaints in connection with an order, the customer may contact the Customer Service to find an amicable solution.
XI - Data protection
The information collected by RSRC SAS at a customer's order is required for the management of the transaction. For this purpose it can be communicated in whole or in part to RSRC SAS providers involved in the framework of the execution of the order. The customer is informed that these same personal data will also be collected by an organization in charge of analyzing orders and the fight against credit card fraud. In accordance with the Data Protection Act 78-17 of 6 January 1978, the client has a right to access, rectify, oppose and delete personal data.